LEGAL

Terms of Use

Last updated: 16 September 2026

These Terms of Use govern access to the public DERAI website and any demonstrations or services made available by DERAI. Additional commercial terms, data-processing terms or service agreements may apply to customers and will take precedence where they conflict with these website terms.

1. Use of the website and services

You may use the DERAI website for lawful business purposes. You must not attempt to disrupt, compromise, reverse engineer, probe or gain unauthorised access to the website, service, systems, accounts or data, except where expressly permitted by applicable law or written authorisation.

2. Accounts and authorised access

If DERAI provides account access, you are responsible for maintaining the confidentiality of your credentials and for activity conducted through your account. You should notify us promptly if you believe an account or credential has been compromised.

3. Customer data

You retain your rights in data you provide to DERAI. You represent that you have the necessary rights and lawful basis to provide that data and permit its processing for the agreed service. DERAI’s handling of personal information is further described in our Privacy Policy and, where applicable, customer-specific contractual terms.

4. AI-generated recommendations

DERAI may provide AI-assisted analysis, prioritisation or recommended next actions. Such outputs are decision-support tools and may be incomplete or incorrect. Customers remain responsible for reviewing outputs and deciding whether and how to act on them, including compliance with applicable customer-contact, privacy, marketing and industry requirements.

5. Intellectual property

DERAI and its licensors retain rights in the website, software, designs, branding, documentation and other DERAI materials, excluding customer-owned data. No rights are granted except those expressly stated in applicable agreements.

6. Availability and changes

We may modify, suspend or discontinue parts of the website or service as the product evolves. Service levels, support commitments and other contractual guarantees apply only where expressly agreed in a customer contract.

7. Third-party services

DERAI may depend on third-party infrastructure, software or services. Their availability and operation may be subject to separate terms. DERAI is not responsible for third-party products outside our reasonable control except as expressly agreed in a customer contract.

8. Disclaimers

To the extent permitted by law, the public website and any pre-contract demonstration are provided on an “as is” and “as available” basis. We do not warrant that demonstrations, previews or AI-generated outputs will be error-free or suitable for every business decision.

9. Limitation of liability

To the extent permitted by applicable law, DERAI will not be liable under these website terms for indirect, incidental, special or consequential losses arising solely from use of the public website or a pre-contract demonstration. Any liability relating to a paid service will be governed by the applicable customer agreement.

10. Responsible use

You must not use DERAI to unlawfully discriminate, harass, deceive, spam, violate privacy rights, or process data you are not authorised to use. You are responsible for ensuring your use of DERAI and any resulting customer communications comply with applicable laws and contractual obligations.

11. Changes to these terms

We may update these terms from time to time. The current version and its effective date will be posted on this page.

12. Contact

Questions about these terms can be sent to [email protected].